Terms and Conditions

Agreement between User and https://www.thehemplug.com/

Welcome to https://www.thehemplug.com/. The https://www.thehemplug.com/ website (the "Site") is comprised of various web pages operated by The Hemp Plug. https://www.thehemplug.com/ is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of https://www.thehemplug.com/ constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

https://www.thehemplug.com/ is an E-Commerce Site.

The purpose of the website is to sell supplements.

Privacy

Your use of https://www.thehemplug.com/ is subject to The Hemp Plug's Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

Electronic Communications

Visiting https://www.thehemplug.com/ or sending emails to The Hemp Plug constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that The Hemp Plug is not responsible for third party access to your account that results from theft or misappropriation of your account. The Hemp Plug and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

Children Under Thirteen

The Hemp Plug does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use https://www.thehemplug.com/ only with permission of a parent or guardian.

Cancellation/Refund Policy

You may cancel your product subscription at any time by simply going to “My Subscriptions” and selecting the subscription you would like to cancel and following the prompts to complete your cancellation. At The Hemp Plug, we want you to be fully satisfied with your purchase. All of the products that we sell on our site have been third-party, independent lab tested for quality. Our team carefully inspects all orders before they leave our warehouse. We have a 30-day guarantee return policy on all products sold from our website. If you are not satisfied with any products that you have purchased from The Hemp Plug, then simply return the unused portion of the product within 30 days for a full refund.

Links to Third Party Sites/Third Party Services

https://www.thehemplug.com/ may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of The Hemp Plug and The Hemp Plug is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. The Hemp Plug is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by The Hemp Plug of the site or any association with its operators.

Certain services made available via https://www.thehemplug.com/ are delivered by third party sites and organizations. By using any product, service or functionality originating from the https://www.thehemplug.com/ domain, you hereby acknowledge and consent that The Hemp Plug may share such information and data with any third party with whom The Hemp Plug has a contractual relationship to provide the requested product, service or functionality on behalf of https://www.thehemplug.com/ users and customers.

No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use https://www.thehemplug.com/ strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to The Hemp Plug that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of The Hemp Plug or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. The Hemp Plug content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of The Hemp Plug and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of The Hemp Plug or our licensors except as expressly authorized by these Terms.

Use of Communication Services

The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"). You agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.

By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded; restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.

The Hemp Plug has no obligation to monitor the Communication Services. However, The Hemp Plug reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. The Hemp Plug reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

The Hemp Plug reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in The Hemp Plug's sole discretion.

Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. The Hemp Plug does not control or endorse the content, messages or information found in any Communication Service and, therefore, The Hemp Plug specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized The Hemp Plug spokespersons, and their views do not necessarily reflect those of The Hemp Plug.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.

Materials Provided to https://www.thehemplug.com/ or Posted on Any The Hemp Plug Web Page

The Hemp Plug does not claim ownership of the materials you provide to https://www.thehemplug.com/ (including feedback and suggestions) or post, upload, input or submit to any The Hemp Plug Site or our associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission you are granting The Hemp Plug, our affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.

No compensation will be paid with respect to the use of your Submission, as provided herein. The Hemp Plug is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in The Hemp Plug's sole discretion.

By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.

Design Payment

All designs need to be paid for prior to starting. payments are accepted through credit card(processing fee applies),check,wire(direct deposit), and cash. Please contact us for further payment information. When you purchase a design you're paying for the designers time and their creative mind. Artwork is not refundable. ​

Design Changes/alterations

The Hemp Plug™ is proud to offer graphic designs and photo edits to the public. We work closely with our customers to guarantee they're satisfied with their design(s). We are reasonable to work with and don't charge for every little  edit. However, we do have an edit limit. Designs are created based off of the information received from our clients. Colors, images and wording preferences should be provided prior to starting a design. Once a design is finished it will be sent to the client for approval. Further changes can be made at this point. We offer two full reworks of a design before we charge by the hour. Normally small adjustments such as color or font can be made without reworking a design. Once a design has been reworked twice an additional standard label fee of $75 will apply. Our goal is a happy customer and having to rework a design is rare. 

Design Communication

Good communication is the key to any good design. Most design communication is through facebook messenger or email. If you'd like to talk about a design over the phone please let us know and we will happily give you a call. If you're looking for something specific let us know and we will do our best to accommodate.  We rarely turn down a design and will do our best to complete the desired image. Production doesn’t start until label designs are approved by customer. The design process can/will be delayed for a week if we cannot get into contact with the customer. As a customer you must be highly cooperative.


When to Expect Your Design

Designs are completed in the order they are received. Once a design is paid for the client order is sent to manufacturing to begin production. We can normally provide a timeframe for the design but this is never set in stone. Please plan on at least a two week window for your design unless otherwise specified. 

Design Format/label Specifications(for Approval)

All completed designs are automatically sent to your email as a large jpg file and a png file (with a transparent background). Vector files and/or other file types can be sent upon request. We do not charge more for these files but we will only send them if they're needed. There is an additional charge if product mock-ups are requested.

Completed Designs

Once a design is approved  your order is sent to the warehouse for final product production. If further alterations need to be made to a finished design an additional base rate of $75 will apply.

Label Specifications

  1. All the templates The Hemp Plug™ supply include the content area, bleeds and final cut size. It’s important to keep all critical art at least 1/8 inch away from trim line.

  2. Color: Use CMYK color profile.

  3. Acceptable file types: PDF, EPS, AI. We prefer Adobe Illustrator Ai or Adobe Illustrator PDF files. We cannot accept psd, doc, docx, xls, pub, jpg, tiff, png, or bmp files.

  4. Mandatory Requirements: Provide all fonts with file or convert fonts to outlines. Any placed raster images should be at least 300 dpi CMYK files.

IMPORTANT: For your protection and ours, The Hemp Plug™ will not be responsible for any grammatical or spelling errors once label has been approved. Please review the proof and all its contents carefully before final approval. By approving this job you are you accepting that the contents of this labels are correct and you will be responsible for any errors. Remember that the files of your orders will be reviewed by our design area to ensure that your prints are of the best quality. If your files do not meet the minimum requirements for printing we will let you know, but it is important to understand that we do not perform style reviews.

PROOF APPROVAL REQUIRED

The Hemp Plug™ never prints a job before receiving written customer approval. You must reply to this email will constitute written approval.
We appreciate your business and look forward to working with you on your new design!

International Users

The Service is controlled, operated and administered by The Hemp Plug from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the The Hemp Plug Content accessed through https://www.thehemplug.com/ in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Indemnification

You agree to indemnify, defend and hold harmless The Hemp Plug, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. The Hemp Plug reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with The Hemp Plug in asserting any available defenses.

Arbitration

In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.

Class Action Waiver

Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and The Hemp Plug agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. The Hemp Plug AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THESITE AT ANY TIME. The Hemp Plug AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. The Hemp Plug AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL The Hemp Plug AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF The Hemp Plug OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Termination/Access Restriction

The Hemp Plug reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Florida and you hereby consent to the exclusive jurisdiction and venue of courts in Florida in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and The Hemp Plug as a result of this agreement or use of the Site. The Hemp Plug's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of The Hemp Plug's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by The Hemp Plug with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and The Hemp Plug with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and The Hemp Plug with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

Changes to Terms

The Hemp Plug reserves the right, in its sole discretion, to change the Terms under which https://www.thehemplug.com/ is offered. The most current version of the Terms will supersede all previous versions. The Hemp Plug encourages you to periodically review the Terms to stay informed of our updates.

Contact Us

The Hemp Plug welcomes your questions or comments regarding the Terms:

Email Address:
sales@thehemplug.com

Telephone number:
(800) 791-0270